Welcome to International Babysitters; Elevating Your Family's Vacation Experience Since 2016
At International Babysitters, we take pride in being the premier childcare service dedicated to arranging experienced babysitters and vacation nannies for international families. With a commitment to excellence, we cater to a multitude of destinations, including
Florence, Tuscany, Rome, Milan, Como, Venice, Sorrento, Barcelona, Madrid, Valencia, Ibiza, Seville, Malaga, Paris, and London.
Join countless families who have entrusted us with their childcare needs, allowing them to relax and immerse themselves fully in their travels.
At International Babysitters, we redefine vacation childcare, combining professionalism, expertise, and a genuine passion for ensuring your family's happiness and well-being. Our aim is to give parent's access to the best childcare possible, wherever they travel!

At International Babysitters, your privacy is a priority. We appreciate that you put your trust in us when you provide us with your information. We strive to be as clear as possible about how we process your data. Our Privacy Policy has been written in simple language so you can fully understand our privacy practices!

 

PRIVACY POLICY

This Policy describes our privacy practices clearly, keeping legal and technical jargon to a minimum.

This Privacy Policy applies from the 12th February 2019.    

 

1.      WHO WE ARE

The data controller responsible for your information under this Privacy Policy is:

Privacy Officer, 6 Penand Road, Bexhill On Sea, East Sussex, TN40 2JG, England.

 

2.      WHERE THIS PRIVACY POLICY APPLIES

This Privacy Policy applies to the International Babysitters.com website. For simplicity, we may refer to the website International Babysitters.com as “services” in this Privacy Policy.

 

3.      INFORMATION WE COLLECT

In order to operate the our website we need to gather information from you. We collect information generated as you use our services, for example access logs, as well as information from third parties.

Information you give us

You choose to give us certain information when using our services. This includes:

• If you contact our team, we may collect the information you give us for training

 

• Other Partners

We may receive info about you from our partners, for instance when International Babsyitters Ltd ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).

 

Information collected when you use our services

When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services.  See below for more details:

• Usage Information

We collect information about your activity on our services, for instance how you use them (e.g., features you’ve been using, searches, clicks and pages which have been shown to you).

• Device information

We collect information from and about the device(s) you use to access our services, including:

• hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);

• information on your wireless and mobile network connection, like your service provider and signal strength;

• information on device sensors such as accelerometers, gyroscopes and compasses.

• Other information with your consent

If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections.  The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection.  If you decline permission for us to collect your geolocation, we will not collect it.

 

4.      COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES

We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). You may read our Cookie Policy at the bottom of this document for more information on why we use them (such as authenticating you, remembering your preferences and settings, analyzing site traffic and trends, delivering and measuring the effectiveness of advertising campaigns, allowing you to use social features) and how you can better control their use, through your browser settings and other tools.

 

5.      HOW WE USE INFORMATION

The main reason we use your information is to deliver and improve our services.  Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you.  Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.

To administer your account and provide our services to you

• Provide you with customer support and respond to your requests

• Complete your transactions

• Communicate with you about our services, including order management and billing

To serve you relevant offers and ads

• Develop, display and track content and advertising tailored to your interests on our services and other sites

• Communicate with you by email, phone, social media or mobile device about products or services that we think may interest you

To improve our services and develop new ones

• Conduct research and analysis of users’ behavior to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users’ behavior)

• Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from users).

To ensure legal compliance

• Comply with legal requirements

• Assist law enforcement

• Enforce or exercise our rights, for example our Terms

To process your information as described above, we rely on the following legal bases:

• Provide our service to you: Most of the time, the reason we process your information is to perform.

• Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, we analyze users’ behavior on our services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.

• Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.

 

6.      HOW WE SHARE INFORMATION

• With our service providers and partners

We use third parties to help us operate and improve our services.  These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations.

We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited anonymous information about you to advertising partners.

We follow a strict vetting process prior to engaging any service provider or working with any partner.  All of our service providers and partners must agree to strict confidentiality obligations.

• With our Partners

International Babysitters Ltd is affiliated with Tripsitta Ltd.

We may share your information with Tripsitta Ltd to benefit you in two respects:

• for assistance provided including technical processing operations, data hosting and maintenance, customer care, marketing and targeted advertising, finance and accounting assistance, better understanding how our service is used and users’ behavior to improve our service, securing our data and systems and fighting against spam, abuse, fraud, infringement and other wrongdoings.

• To inform babysitters and childcare providers of suitable work opportunities.

For corporate transactions

We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.

• When required by law

We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.

• To enforce legal rights

We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

• With your consent or at your request

We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.

We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances.  We may also share this information with other third parties (notably advertisers) to develop and deliver targeted advertising on our services and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources. More information on our use of cookies and similar technologies can be found in our Cookie Policy.

 

7.      CROSS-BORDER DATA TRANSFERS

Sharing of information laid out in Section 6 sometimes involves cross-border data transfers, for instance to the United States of America and other jurisdictions. As an example, where the service allows for users to be located in the European Economic Area (“EEA”), their personal information is transferred to countries outside of the EEA. We use standard contract clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EEA to other countries.  Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.

 

8.      YOUR RIGHTS

We want you to be aware of your privacy rights. Here are a few key points to remember:

• Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by emailing help@internationalbabysitters.com

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user.  If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.

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9.      HOW WE PROTECT YOUR INFORMATION

We work hard to protect you from unauthorised access to or alteration, disclosure or destruction of your personal information.  As with all companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.

 

10.   HOW LONG WE RETAIN YOUR INFORMATION

We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 5) and as permitted by applicable law.

12.   PRIVACY POLICY CHANGES

As our service develops and grows this policy may change with it also over time.  We will notify you before any material changes take effect so that you have time to review the changes.

 

COOKIES POLICY

 

 

We Use Cookies.

The International Babysitters Ltd website uses cookies.

 

What Are Cookies?

A cookie is a small piece of text data sent from websites to your computer or other device. Cookies are then stored as information by your web browser. Cookies help websites to identify you, decrease fraud and provide a more efficient service for users.

 

What Cookies Do We Use?

We use different types of cookies on the International Babysitters Ltd website.

First Party Cookies are collected by us so we can remember you when you visit and give users the most efficient experience possible. These performance Cookies allow us see how visitors use our website. This helps us to improve the way our website works.

Third Party Cookies are occasionally collected to share information with third parties such as traffic analytics services.

Session Cookies are cookies that remain active on your user’s browser until closed. They enable us to personalise content for you and remember your preferences (for example, your choice of language or region). 

Persistent Cookies: are stored for a specific amount of time before the cookies expire. These are used to perform functions such as keeping a user logged in.

Secure or HTTP-only Cookies: These cookies help prevent malicious attacks.

 

Why Do We Use Cookies?

We use cookies to improve the performance of our website so we can personalise your experience and allow you to use many of our useful features. For example, we use Cookies so we can remember your preferences and login details. These Cookies collect data that is mostly anonymous. We may also occasionally use Cookies to help us deliver online advertising that we believe is most relevant to you on our Websites and other organisations’ websites.

 

 

 

Your right to refuse cookies and what happens if you refuse them

You can refuse cookies by activating the relevant setting on your browser, however if you do you may be unable to access all or parts of our sites. You can find more detailed information about how you can manage cookies and more about them at the All About Cookies website.

 

 

 

13.   HOW TO CONTACT US

If you have questions about this Privacy Policy, here’s how you can reach us:

Email: help@internationalbabysitters.com

By post:

Privacy Officer

6 Penland Road, Bexhill On Sea, East Sussex, TN40 2JG, England.